Terms of service

Terms of Service

Last updated: August 1, 2026

1. Overview This website is operated by Grafensteiner Limited ("PawBliss", "we", "us", "our"). By visiting our store and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. If you do not agree to all the terms of this agreement, you may not access the website or use any Service.

Seller contact information Grafensteiner Limited Unit 903A, 9/F. Cameron Comm Centre 458-468 Hennessy Road Causeway Bay Hong Kong Email: mypawbliss@gmail.com Phone: +1 929 799 5591

2. Eligibility By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

3. Orders and Contract The display of products in our store is an invitation to order, not a binding offer. Your order constitutes an offer to buy. A binding contract is formed when we send an order confirmation or dispatch the goods, whichever occurs first. We reserve the right to refuse or cancel any order at our discretion, including where product or pricing information was published in error; in that case any payment already made will be refunded.

4. Prices and Payment All prices are listed in U.S. dollars unless stated otherwise and are exclusive of any applicable sales tax, which is calculated and shown at checkout where required. Shipping charges are displayed separately before you complete your order. We accept the payment methods shown at checkout (including PayPal, Apple Pay, Visa and Mastercard). Payment is due at the time the order is placed. Prices and product availability are subject to change without notice.

5. Products We make reasonable efforts to display product colors and images accurately, but we cannot guarantee that your device's display is accurate. Products are subject to availability and we may discontinue any product at any time.

6. Shipping and Returns Delivery is governed by our Shipping Policy and returns by our Refund & Return Policy, both of which form part of these Terms.

7. Disclaimer of Warranties; Limitation of Liability Except where prohibited by applicable law, the Service and all products are provided "as is" and "as available" without warranties of any kind, either express or implied. To the maximum extent permitted by law, Grafensteiner Limited shall not be liable for any indirect, incidental, punitive or consequential damages arising from your use of the Service or any products purchased. Nothing in these Terms limits any warranty or remedy that cannot be excluded or limited under applicable law.

8. Indemnification You agree to indemnify and hold harmless Grafensteiner Limited and its affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.

9. Governing Law These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable at our place of business, without regard to conflict-of-law principles, unless mandatory consumer-protection laws of your U.S. state of residence provide otherwise.

10. Changes to Terms We reserve the right to update or change these Terms at any time by posting the revised version on this page. Your continued use of the Service after changes are posted constitutes acceptance of those changes.

11. Contact Questions about these Terms should be sent to mypawbliss@gmail.com.